It is important to keep a close eye on the statistics your e-commerce site provides to ensure that you are correctly targeting your content to your likely audience, and therefore making every sale that should be available to you. Not only that, but you need to be encouraging your potential and actual customers to engage with you, so that you can work on converting them to a customer for life, as well as utilising their network to promote your products more widely. The big problem with traffic statistics is that invariably they do not easily indicate the different types of individuals who are arriving on your site. You cannot necessarily discover from your traffic stats whether that visitor came to buy, browse, bargain hunt, or research. There is no one size fits all for content on an e-commerce site, and it can be difficult to ensure that the information most likely to convert to a sale is easily discoverable by the right audience. After all, each type of user may come looking for slightly different things and act upon the information in different ways.< This is where metrics and measurements come in handy. By profiling the different shoppers and visitors to your ... Continue Reading